Reputation Management
Review Monitoring
Some people trust bots alone, but for more a manual approach: call Zen. We’ll scan the websites of your choosing and beyond in search of reviews to ensure that you have the chance to respond to the good, the bad, and the nasty before potential customers see them.
Generate More Reviews
We advise our clients on resources available so that they may increase the volume of reviews they receive. Reviews are similar to word-of-mouth advertising. People use them to get an idea about a product or service before they try it.
Common Misconceptions About Reviews
When a company has hundreds of reviews, do you trust it when they’re all positive? Having balanced reviews is a part of the business. Customers look at how you handle your negative reviews, they don’t necessarily judge your business poorly for having a few.